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Court Rules Serial Plaintiff Cannot Act Both As Plaintiff and Class Counsel

In Todd C. Bank v. Dimension Service Corporation, the judge considered Plaintiff Todd C. Bank’s motion to dismiss several affirmative defenses brought by the Defendant ...

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Court Rules Serial Plaintiff Cannot Act Both As Plaintiff and Class Counsel

In Todd C. Bank v. Dimension Service Corporation, the judge considered Plaintiff Todd C. Bank’s motion to dismiss several affirmative defenses brought by the Defendant ...

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Landmark Win for TCPA Defendants: Supreme Court Narrowly Interprets an “ATDS”

Kellie Mitchell Bubeck April 1, 2021

It’s not an April Fools’ Day joke. After years of uncertainty as to what an “automatic telephone dialing system” (ATDS) actually means under the Telephone ...

Which Curfew Statute Applies When a Consumer Uses a Mobile Telephone Number?

William Raney August 8, 2020

Summary Regarding mobile phones, the FCC will likely apply the current logic used for landlines. That is to say, if a consumer at her sole ...

How Should a BPO Handle a CCPA Request from a Client’s Customer?

William Raney February 10, 2020

The California Consumer Privacy Act (CCPA) is a hot topic right now for my clients. Many are receiving requests from consumers exercising rights under the ...

Copilevitz Lam & Raney case heads to the US Supreme Court

Copilevitz Lam & Raney January 21, 2020

View Kansas City Business Journal article.

Does Your Business Need to Keep an “Internal” “Do-Not-Call” List?

William Raney January 16, 2020

I received a very strange call yesterday from a female name and caller ID that I did not recognize. The male caller identified himself using ...

Monitoring Disclosure for Text Chat Support

William Raney July 24, 2019

Anytime you call a business, you will hear something like “this call can be monitored for quality control purposes” prior to speaking to a live ...

New York Passes Law Effectively Becoming a Two-Party Consent State for Call Recording

William Raney August 28, 2017

On August 21, 2017, New York amended its telemarketing disclosure law to require prompt disclosure of whether the call is being recorded. The law, which ...

Are “ringless voicemail” calls exempt from the TCPA?

Kellie Mitchell Bubeck July 18, 2017

The Telephone Consumer Protection Act (TCPA) prohibits any person from making any call using an automatic telephone dialing system (ATDS) or prerecorded message to any ...

Confused about the TCPA, TSR, FCC, and FTC? A Key to Acronyms and Jurisdiction

William Raney May 22, 2017

As of May 19, 2017 the Federal Trade Commission changed its rule governing “soundboard technology” and is no longer exempt from the Telemarketing Sales Rule. ...

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