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Federal Trade Commission 2023 Fiscal Year “Do-not-call” Registry Data

The Federal Trade Commission has released its 2023 fiscal year “do-not-call” registry data. See https://www.ftc.gov/news-events/news/press-releases/2023/11/ftc-releases-annual-do-not-call-registry-data-book-showing-consumer-complaints-continued-decrease. It notes consumer “do-not-call” and robocall complaints have decreased to ...

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Federal Trade Commission 2023 Fiscal Year “Do-not-call” Registry Data

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Copilevitz Lam & Raney case heads to the US Supreme Court

Copilevitz Lam & Raney January 21, 2020

View Kansas City Business Journal article.

Does Your Business Need to Keep an “Internal” “Do-Not-Call” List?

William Raney January 16, 2020

I received a very strange call yesterday from a female name and caller ID that I did not recognize. The male caller identified himself using ...

Monitoring Disclosure for Text Chat Support

William Raney July 24, 2019

Anytime you call a business, you will hear something like “this call can be monitored for quality control purposes” prior to speaking to a live ...

New York Passes Law Effectively Becoming a Two-Party Consent State for Call Recording

William Raney August 28, 2017

On August 21, 2017, New York amended its telemarketing disclosure law to require prompt disclosure of whether the call is being recorded. The law, which ...

Are “ringless voicemail” calls exempt from the TCPA?

Kellie Mitchell Bubeck July 18, 2017

The Telephone Consumer Protection Act (TCPA) prohibits any person from making any call using an automatic telephone dialing system (ATDS) or prerecorded message to any ...

Confused about the TCPA, TSR, FCC, and FTC? A Key to Acronyms and Jurisdiction

William Raney May 22, 2017

As of May 19, 2017 the Federal Trade Commission changed its rule governing “soundboard technology” and is no longer exempt from the Telemarketing Sales Rule. ...

Are offers of employment “advertisements” or “telemarketing” calls under the TCPA?

Kellie Mitchell Bubeck April 14, 2017

The Telephone Consumer Protection Act prohibits autodialed or prerecorded “advertisement” or “telemarketing” calls unless made with the prior express written consent of the recipient. But ...

Plaintiffs Say TCPA is a Strict Liability Statue, but “Not So Fast” Says Pennsylvania Judge

William Raney September 30, 2016

As Telephone Consumer Protection Act (“TCPA”) class actions have exploded in frequency, defendants often claim they were unaware of the restriction or that a number ...

Be Cautious of the Honeypot or You Might Get Stung

Copilevitz Lam & Raney January 21, 2016

Before a phone number can be assigned and given to a consumer, telephone carriers test the number to see if it receives a large amount ...

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