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TCPA Plaintiff Richard Zelma Ordered to Explain Quotes Which Don’t Exist
In a July 14th decision, a federal judge in New Jersey ordered pro se litigant Richard Zelma to explain why his brief in a TCPA ...

Featured

TCPA Plaintiff Richard Zelma Ordered to Explain Quotes Which Don’t Exist
In a July 14th decision, a federal judge in New Jersey ordered pro se litigant Richard Zelma to explain why his brief in a TCPA ...
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How Should a BPO Handle a CCPA Request from a Client’s Customer?
The California Consumer Privacy Act (CCPA) is a hot topic right now for my clients. Many are receiving requests from consumers exercising rights under the ...
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Copilevitz Lam & Raney case heads to the US Supreme Court
View Kansas City Business Journal article.
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Does Your Business Need to Keep an “Internal” “Do-Not-Call” List?
I received a very strange call yesterday from a female name and caller ID that I did not recognize. The male caller identified himself using ...
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Monitoring Disclosure for Text Chat Support
Anytime you call a business, you will hear something like “this call can be monitored for quality control purposes” prior to speaking to a live ...
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New York Passes Law Effectively Becoming a Two-Party Consent State for Call Recording
On August 21, 2017, New York amended its telemarketing disclosure law to require prompt disclosure of whether the call is being recorded. The law, which ...
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Are “ringless voicemail” calls exempt from the TCPA?
The Telephone Consumer Protection Act (TCPA) prohibits any person from making any call using an automatic telephone dialing system (ATDS) or prerecorded message to any ...
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Confused about the TCPA, TSR, FCC, and FTC? A Key to Acronyms and Jurisdiction
As of May 19, 2017 the Federal Trade Commission changed its rule governing “soundboard technology” and is no longer exempt from the Telemarketing Sales Rule.  ...
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Are offers of employment “advertisements” or “telemarketing” calls under the TCPA?
The Telephone Consumer Protection Act prohibits autodialed or prerecorded “advertisement” or “telemarketing” calls unless made with the prior express written consent of the recipient.  But ...
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Plaintiffs Say TCPA is a Strict Liability Statue, but “Not So Fast” Says Pennsylvania Judge
As Telephone Consumer Protection Act (“TCPA”) class actions have exploded in frequency, defendants often claim they were unaware of the restriction or that a number ...
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